Operating and Error States
Operating States
Ready: Wall Connector is ready to charge.
Charging: Connected to the internet and charging the car.
Unplugged: Connected to internet but not connected to car.
Waiting for vehicle: Charger is plugged in, and a charge session needs to be initiated in the vehicle or through the app.
Error States
Critical fault: Needs to be monitored. If it lasts for over 3 days, call Tesla Service.
Non-critical fault: Charging blocked due to authentication error, call Tesla Service.
Offline: Wall Connector does not have good connectivity and cannot connect to Tesla Servers. Contact your Tesla Certified Installer.
Error Codes
Error | Solution |
Device is already registered on the same site and shows a warning. | Refresh the device list. |
Device is already registered to a different site. | Remove from Warp and try to register again/Flag to Tesla team members. |
Firmware is not up to date to minimum 22.33.1 | Update firmware. (Side load). |
Request ID cannot be found in error logs. | Send a ticket to the Engineering team. |