Connect to Wall Connector

The Quick Start Guide is included with the Wall Connector and contains a QR code that is used to connect to Wall Connector to perform device setup.

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Note
Ensure the Quick Start Guide is not discarded as the QR code may be required in the future!
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CAUTION
Start the device setup process only when the Wall Connector is powered on. Do not connect to any load when the face plate is separated from the main unit.
  1. Using the smartphone camera, scan the QR label on the Quick Start Guide.
    • If the Tesla One app has not yet been installed, follow the prompts to install the app.
    • If the Tesla One app is already installed, ensure it has been updated to version 10.8 or greater (select More, then select Settings, then the app version to see if an update is available).
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      Note
      Tesla One gets new features every week, so update frequently! The app should automatically update but it is best practice to check for new updates, and manually update when one is available.
  2. Log in to Tesla One using your Tesla Partner Portal account, or select Create Account to create a new account.
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    Note
    Apple users may be prompted to allow Tesla One to find and connect to devices on the local network. Select Allow or OK, as this is required to connect to the Wall Connector Wi-Fi network. If the prompt does not automatically appear, permission can be granted by selecting Settings > Apps > Tesla One> Local Network.
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    Note
    Android users may be prompted to allow Location Consent. Allow all the time or Allow only while using the app, as this is required to allow Tesla One to find and connect to devices. If the prompt does not automatically appear, permission can be granted by selecting Settings > Apps > Tesla One > Location.
  3. Select Installs, then select Begin.
  4. Select Scan QR Code, then use the smartphone camera to scan the QR code on the Quick Start Guide again.
  5. On the charge handle, press and hold the handle button for 5 seconds. Wait for the LED to pulse green, then select Join.