2025-06-19

Connect to MPU in Tesla One and Confirm PV Output

Ensure the Tesla One app has been installed on the mobile device being used to perform device setup. Navigate to tesla.com/teslaone if needed to automatically open the app store and install Tesla One.
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Note
It may take up to 5 minutes after turning the MPU on to connect to the TEG / TeslaPW network
  1. Launch the Tesla One app and log in with your Partner Portal account.
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    Note
    If unable to log in with a Partner account, contact the Partner Portal admin from your company. They may need to create a user account for you in the User Management feature in Partner Portal. No specific role is required.
  2. Select the Inside Tesla dropdown menu in the top left corner. Select Installs from the menu.
  3. Select More > Tesla Device Setup > Scan QR Code.
  4. Scan the QR code label:
    • MPU 1: Scan the QR code label on the inside of the Backup Gateway door
    • MPU 2: Scan the QR code label on the Backup Gateway 2 deadfront
    • MPU 3: Scan the QR code label on the Powerwall 3 Tesla Asset Controller (TACO)
  5. When prompted to join the TEG / TeslaPW Wi-Fi network, select Join.
  6. When the landing page is displayed, you have successfully connected to the MPU.
  7. If the MPU is not already connected to a Wi-Fi network:
    1. Select Networking > Wi-Fi
    2. Select the Starlink Mini network (or another Wi-Fi network if the MPU does not have a Starlink Mini).
      Informational PurposesAn informational icon, calling your attention
      Note
      Scan the Tesla_Disaster_Relief QR code on the MPU to connect to the Starlink network.
  8. Verify PV production on the landing page.
    Informational PurposesAn informational icon, calling your attention
    Note
    For SMA solar inverters (MPU 1 only), compare the PV production numbers in Tesla One with the production numbers on the inverter screen to confirm they match.