Important Safety Instructions

SAVE THESE IMPORTANT SAFETY INSTRUCTIONS

Powerwall 3 installation and service require knowledge of high voltage electricity and should only be performed by Tesla Certified Installers. Tesla assumes no liability for injury or property damage due to repairs attempted by unqualified individuals or a failure to properly follow these instructions. These warnings and cautions must be followed when using Powerwall 3.

Symbols in This Document

This manual uses the following symbols to highlight important information:
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
indicates a hazardous situation which, if not avoided, could result in injury or death.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
indicates a hazardous situation which, if not avoided, could result in minor injury or damage to the equipment.
Informational PurposesAn informational icon, calling your attention
Note
indicates an important step or tip that leads to best results, but is not safety or damage related.

General Information

Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Read this entire document before installing or using Powerwall 3. Failure to do so or to follow any of the instructions or warnings in this document can result in electrical shock, serious injury, or death, or can damage Powerwall 3, potentially rendering it inoperable.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Electric shock hazard. The DC conductors of any connected PV system are normally ungrounded but will become intermittently grounded without indication when the inverter measures the PV array isolation. Disconnect all sources of supply before servicing.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
A battery can present a risk of electrical shock, fire, or explosion from vented gases. Observe proper precautions.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Powerwall 3 installation must be carried out only by Tesla Certified Installers who are licensed electricians.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Powerwall 3 is heavy. Use of lift equipment is recommended.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Use Powerwall 3 only as directed.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not use Powerwall 3 if it is defective, appears cracked, broken, or otherwise damaged, or fails to operate.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not attempt to open, disassemble, repair, tamper with, or modify Powerwall 3. Powerwall 3 and its components are not user serviceable. Batteries in Powerwall are not replaceable. Contact Tesla Support or the Certified Installer who installed the system for any repairs.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not insert foreign objects into any part of Powerwall 3.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not expose Powerwall 3 or its components to direct flame.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not install Powerwall 3 near heating equipment.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not immerse Powerwall 3 or its components in water or other fluids.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Powerwall is not designed nor warrantied for non-stationary applications.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Risk of electric shock. Do not remove cover, there are no user serviceable parts inside. Refer servicing to qualified personnel.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Both AC and DC voltage sources may be terminated inside this equipment. Each circuit must be individually disconnected before servicing.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Do not use cleaning solvents to clean Powerwall 3, or expose Powerwall 3 to flammable or harsh chemicals or vapors.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Do not use fluids, parts, or accessories other than those specified in this manual, including use of non-genuine Tesla parts or accessories, or parts or accessories not purchased directly from Tesla or a Tesla-certified party.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Do not place Powerwall 3 in a storage condition for more than one (1) month, or permit the electrical feed on the Powerwall 3 to be severed for more than one (1) month. Please reach out to your installer for more information if needed.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Do not paint any part of Powerwall 3, including any internal or external components such as the exterior shell or casing.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
When installing Powerwall 3 in a garage or near vehicles, keep it out of the driving path. If possible, install Powerwall 3 on a side wall and/or above the height of vehicle bumpers.

Environmental Conditions

Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Install Powerwall 3 in a location that prevents damage from flooding.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Operating or storing Powerwall 3 in temperatures outside its specified range might cause damage to Powerwall.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Ensure that no water sources are above or near Powerwall 3, including downspouts, sprinklers, or faucets.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Ensure that snow does not accumulate around Powerwall 3.

EU Declaration of Conformity

This device has different types of radio equipment. The manufacturers of the radio equipment declare the RF Modules listed have been evaluated against the essential requirements and other relevant provisions of Directive 2014/53/EU. The full text of the Declaration of Conformity can be found at the following Internet address: https://www.tesla.com/eu-doc

Radio Frequency Information

The devices described below have been evaluated against the essential requirements of Directive 2014/53/EU.

Radio Equipment Frequency Band Maximum Power Manufacturer

LTE FDD

(Band 1/3/7/8/20/28)

Band 1: 1920-1980 MHz Uplink, 2110-2170 MHz Downlink

Band 3: 1710-1785 MHz Uplink, 1805-1880 MHz Downlink

Band 7: 2500-2570 MHz Uplink, 2620-2690 MHz Downlink

Band 8: 880-915 MHz Uplink, 925-960 MHz Downlink

Band 20: 832-862 MHz Uplink, 791-821 MHz Downlink

Band 28: 703-748 MHz Uplink, 758-803 MHz Downlink

 200 mW

Quectel Wireless Solutions Co., Ltd., Building 5, Shanghai Business Park Phase III (Area B), No.1016 Tianlin Road, Minhang District, Shanghai, China 200233

LTE TDD

(Band 38/41)

Band 38: 2570-2620 MHz Downlink only

Band 41: 2496-2690 MHz Downlink only

 200 mW
Wi-Fi

2400-2483.5 MHz, 5150-5350 MHz, 5480-5730 MHz, 5735-5875 MHz

 100 mW
Bluetooth/Bluetooth Low Energy 2400-2483.5 MHz 100 mW
802.15.4 (Thread) 2400-2483.5 MHz 100 mW