Important Safety Instructions

SAVE THESE IMPORTANT SAFETY INSTRUCTIONS

Powerwall 3 installation and service require knowledge of high voltage electricity and should only be performed by Tesla Certified Installers. Tesla assumes no liability for injury or property damage due to repairs attempted by unqualified individuals or a failure to properly follow these instructions. These warnings and cautions must be followed when using Powerwall 3.

Symbols in This Document

This manual uses the following symbols to highlight important information:
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
indicates a hazardous situation which, if not avoided, could result in injury or death.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
indicates a hazardous situation which, if not avoided, could result in minor injury or damage to the equipment.
Informational PurposesAn informational icon, calling your attention
Note
indicates an important step or tip that leads to best results, but is not safety or damage related.

General Information

Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Read this entire document before installing or using Powerwall 3. Failure to do so or to follow any of the instructions or warnings in this document can result in electrical shock, serious injury, or death, or can damage Powerwall 3, potentially rendering it inoperable.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Electric shock hazard. The DC conductors of any connected PV system are normally ungrounded but will become intermittently grounded without indication when the inverter measures the PV array isolation. Disconnect all sources of supply before servicing.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
A battery can present a risk of electrical shock, fire, or explosion from vented gases. Observe proper precautions.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Powerwall 3 installation must be carried out only by Tesla Certified Installers who are licensed electricians.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Powerwall 3 is heavy. Use of lift equipment is recommended.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Use Powerwall 3 only as directed.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not use Powerwall 3 if it is defective, appears cracked, broken, or otherwise damaged, or fails to operate.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not attempt to open, disassemble, repair, tamper with, or modify Powerwall 3. Powerwall 3 and its components are not user serviceable. Batteries in Powerwall are not replaceable. Contact Tesla Support or the Certified Installer who installed the system for any repairs.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not insert foreign objects into any part of Powerwall 3.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not expose Powerwall 3 or its components to direct flame.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not install Powerwall 3 near heating equipment.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not immerse Powerwall 3 or its components in water or other fluids.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Powerwall is not designed nor warrantied for non-stationary applications.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Risk of electric shock. Do not remove cover, there are no user serviceable parts inside. Refer servicing to qualified personnel.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Both AC and DC voltage sources may be terminated inside this equipment. Each circuit must be individually disconnected before servicing.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Do not use cleaning solvents to clean Powerwall 3, or expose Powerwall 3 to flammable or harsh chemicals or vapors.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Do not use fluids, parts, or accessories other than those specified in this manual, including use of non-genuine Tesla parts or accessories, or parts or accessories not purchased directly from Tesla or a Tesla-certified party.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Do not place Powerwall 3 in a storage condition for more than one (1) month, or permit the electrical feed on the Powerwall 3 to be severed for more than one (1) month. Please reach out to your installer for more information if needed.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Do not paint any part of Powerwall 3, including any internal or external components such as the exterior shell or casing.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
When installing Powerwall 3 in a garage or near vehicles, keep it out of the driving path. If possible, install Powerwall 3 on a side wall and/or above the height of vehicle bumpers.

Environmental Conditions

Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Install Powerwall 3 in a location that prevents damage from flooding.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Operating or storing Powerwall 3 in temperatures outside its specified range might cause damage to Powerwall.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Ensure that no water sources are above or near Powerwall 3, including downspouts, sprinklers, or faucets.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Ensure that snow does not accumulate around Powerwall 3.