Dispute Resolution

To the fullest extent allowed by local law, Tesla requires that you first provide written notification of any manufacturing defect within a reasonable time, and within the applicable coverage period specified in this Charging Equipment Limited Warranty, and allow Tesla an opportunity to make any needed repairs before submitting a dispute to our dispute settlement program (described below). Please send written notification on dispute resolution to the following address:

Vehicles registered in Europe, Middle East:

Burgemeester Stramanweg 122

1101EN Amsterdam, Netherlands

Charging Equipment Limited Warranty

Please include the following information:

  • Tesla Part Number and Serial Number
  • Your name and contact information
  • Name and location of the Tesla Store and/or Tesla Service Center nearest to you
  • Description of the defect
  • History of the attempts you have made with Tesla to resolve the concern, or of any repairs or services that were not performed by Tesla
  • In the event any disputes, differences, or controversies arise between you and Tesla related to this Charging Equipment Limited Warranty, Tesla will explore all possibilities for an amicable settlement