Backup Switch Does Not Appear on the Devices Page When Connected

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Note
Backup Switch is optional in Powershare systems; it is not required for Powershare functionality. See the Powershare Home Backup Installation Manual for more information.

If the system includes Backup Switch but Backup Switch does NOT appear on the Devices page, double check that:

  • On the Powershare Gateway Tesla Asset Controller, the CAN TERM jumper is in the OFF position:
    Factory ConfigurationConfiguration with Backup Switch
  • The communication wiring between Backup Switch and Powershare Gateway has been installed correctly:
Informational PurposesAn informational icon, calling your attention
Note
See the Powershare Home Backup Installation Manual for complete details on how to connect Backup Switch to Powershare Gateway.