Site Sharing

Feature Overview

As noted in the Powerwall 3 Device Setup Guide, partner companies can be added to a site during device setup so that they can also access the site in Powerhub. For instance, if another company is performing the installation, sold the system, owns the system, or distributes the hardware in region, they can be given Powerhub access to the site this way.

In the event the installer does not add the partner(s) during device setup, partner(s) can now be added using the Site Sharing feature in Powerhub. Only users with Owner or Advanced Support permissions can use the Site Sharing feature.

Share a Site with a Partner Company

  1. Navigate to the site in Powerhub.
    Informational PurposesAn informational icon, calling your attention
    Note
    Your company name will appear under Groups in the menu on the left.
  2. From the menu on the left, select the + icon next to Site Sharing.
  3. Search for and select the partner company.
    Informational PurposesAn informational icon, calling your attention
    Note
    Once a partner company has access to a site, they can use the Site Sharing feature to share it with additional partner(s).
  4. Select Save.
  5. Confirm the partner company now has access:
    • Each partner company will appear under Groups
    • Each partner company will also appear under Site Sharing, with the company that granted their access. For instance, in the following example:
      • The "Original Installer" has shared the site with "Partner Company"
      • "Partner Company" has shared the site with "Financing Partner Company"
      • "Original Installer," "Partner Company," and "Financing Partner Company" all appear under Groups

Remove a Partner Company

  1. Navigate to the site in Powerhub.
  2. Select the trash can icon next to the partner company that will lose access to the site.
  3. Confirm the company no longer appears under Site Sharing.
Informational PurposesAn informational icon, calling your attention
Note
If the partner company had shared the site with additional partner(s), those partners will lose access at the same time as the original partner. In the example above, both "Partner Company" and "Financing Partner Company" will lose access to the site.