Getting Support
Contact your region's Tesla Support team from the list below with subject "Powerhub Issue" and a description of the issue. Screenshots and/or the site number (e.g. STE20190101-0001) are very helpful to quickly identify the issue. Note that you can also share a link to a graph that you created (see Plot Workspace).
- North America: CertifiedInstaller@tesla.com
- EMEA: EnergySupportEMEA@tesla.com
- APAC: PowerwallSupportANZ@tesla.com