2025-05-07

STEP 2: Remove Powerwall 3 from Packaging and Transport Using the Powerwall Dolly

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Warning
Do not move Powerwall 3 in its packaging while the packaging is standing upright. In this position, the Powerwall 3 unit can shift within the packaging, which may result in Powerwall 3 falling over.
  1. Open the Powerwall packaging:
    1. Carefully remove the box containing the glass Powerwall front cover and set it aside on an even surface.
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      CAUTION
      Handle the glass front cover carefully. Avoid setting the cover on hard, uneven surfaces which could break the glass.
    2. Remove the accessory bag and set it aside.
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    Note
    Please return the Powerwall 3 packaging to the warehouse that originally shipped the unit(s). See the for instructions.
  2. To lift Powerwall 3 using the Powerwall dolly, loosen the (2X) fasteners holding each lift handle in place ➀, then detach the handles ➁.
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    Note
    Refer to the Powerwall Dolly User Manual for instructions on mounting Powerwall 3 using the Powerwall dolly.
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    CAUTION
    The Powerwall dolly is the recommended tool for transporting Powerwall 3. If using another dolly:
    1. Ensure Powerwall 3 is facing toward the dolly and the front of the unit is protected by a piece of cardboard (for instance the cardboard box the bracket ships in) or a similar material. Use a strap to secure Powerwall to the dolly.
    2. Do not position Powerwall so that it faces away from the dolly.
  3. With Powerwall 3 still in the packaging, place the two lift handles on the Powerwall and tighten the (2X) fasteners on each handle to hold them in place ➀. Note that upper handle is the larger, more rounded handle, and the lower handle is the smaller, more angular handle, and they attach to existing threaded mounting points. Perform a pull test to confirm the handles are secure before proceeding.
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    Warning
    Do not use the handles to manually lift Powerwall 3. These handles are designed to interface with the dolly; they are not designed to be load bearing, and attempting to lift Powerwall 3 with them could result in dropping and damaging the unit.
  4. Confirm the leveling feet are screwed all the way in to the Powerwall.
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    CAUTION
    The leveling feet must remain installed on Powerwall 3, regardless of whether it is wall-mounted. The leveling feet ensure the required clearance is maintained between Powerwall 3 and any surface below it.
  5. Engage the Powerwall dolly with the lift handles:
    1. Lift the Powerwall dolly, with one person holding either end.
    2. Raise the lifting attachment and lower the Powerwall dolly, inserting the lifting plate between the Powerwall 3 feet as it is lowered, and lowering the lifting attachment so that it engages the handles.
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      CAUTION
      Confirm the handles are fully engaged with the dolly before proceeding.
  6. Place one foot on the Powerwall packaging as a pivot point, then lift Powerwall and the dolly to a standing position.
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    CAUTION
    Powerwall 3 must be in its packaging when lifting it in this manner; the packaging ensures the corners of the enclosure are protected.
  7. Remove the packaging and set it aside.
  8. Position Powerwall at the mounting wall.
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    Warning
    Use extreme caution if using the dolly on uneven terrain, such as grass, mud, or loose gravel, or if using on a steep incline.
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    CAUTION
    Always lower the lifting plate to its lowest position before moving the dolly with Powerwall 3 attached.
  9. To raise or lower Powerwall 3:
    1. Tilt the dolly back 30 degrees to avoid Powerwall tilting forward or catching the wall bracket.
    2. Place a ¾-inch hex nut or 19 mm drill socket on the dolly lifting screw.
    3. Connect a drill to the hex nut or drill socket, then secure the drill to the side of the dolly using the provided strap.
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      CAUTION
      Do not use an impact drill.
    4. Ensure the drill is on the high torque setting (or the slowest setting), then run the drill until Powerwall has been lifted to the desired height. Run the drill in reverse to lower.
      1 Drill
      2 Drill socket
      3 Lifting screw
      4 Limiters
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      CAUTION
      Be aware of the limiters on the lifting screw, and do not attempt to drive the screw beyond those limiters.
      Warning IconA warning icon, calling your attention to a possibly risky situation
      CAUTION
      Only lift Powerwall 3 using the Powerwall dolly or a platform lifting tool.
  10. To disengage the dolly from Powerwall 3:
    1. Raise the lifting attachment to disengage the dolly from the handles.
    2. Move the dolly away from Powerwall 3.
    3. Using the drill, lower the lifting platform to its lowest position.
    4. Remove the two lifting handles and reattach them to the dolly.