Complete Registration (Tesla Direct Installers)
Installer Registration
Installer registration is an important step for tracking install quality, and it
allows the installer to view the site in Powerhub. Once installer registration has
been completed, it cannot be changed in Tesla One and instead must be updated by
Install Support.
Note
The site is only created in Powerhub after customer
registration is completed. Installer registration allows the installing company
to view the site in Powerhub, but customer registration must be completed for
the site to exist in Powerhub.
- Select Installer
Info to verify the Company Name and
email; enter these details if they are not present.
Customer Registration
Customer registration allows the customer to view their system in the Tesla app.
Note
If customer
registration is not completed, the customer will not have access to the system in
the mobile app. Ensure customer registration is completed!
In Tesla One, select the job from the schedule to automate app access.
If the job does not appear on the schedule, see Customer Registration for instructions to manually register the site to the customer.
Note
Customer registration will fail if the system is not running. Ensure the system is
running before trying to register it.