Powerwall 3 is Discharging at Full Power​​​​​​​​​​​​​​

Powerwall 3 is discharging at its maximum discharge, and the site reading increases as Powerwall 3 discharges

Steps to Troubleshoot

  1. If using external Site CTs:
    • Confirm the CTs are facing the correct way:
      1. Locate the CT(s) used to measure the source that is displaying incorrect power flow readings.
      2. Verify the CT(s) are oriented such that the label is facing toward the source (away from the breaker).
        1. Solar Current Transformer: Label toward the inverter
        2. Site Current Transformer: Label toward the Grid
          Figure 1. Tesla 100 A CT (for Backup Gateway 2) Orientation in Relation to Power Flow
    • Confirm the CTs are measuring the correct phase:
      1. Locate the CT on the Meter page in the Device Setup interface in Tesla One.
      2. Determine which phase the CT should be measuring.
        • Backup Gateway 2 with Tesla 100 A CTs:
          CT1Line 1
          CT2Line 2
          CT3Defaults to Line 1 but can be configured as Line 2 during device setup in Tesla One
      3. Verify the CT is measuring the correct phase.
  2. For systems with Backup Gateway 2 or Gateway 3, verify the supply conductors feeding the Gateway are connected to the Supply terminals:
  3. Verify any backup conductors are connected to the Backup terminals (or the internal panelboard if it is connected to the Backup terminals):