Powershare Gateway Manual Override Switch

During normal operation, the system automatically senses grid outages and transitions to off-grid operation. If the grid outage ends and the system is unable to transition back to on-grid operation and is dropping loads, perform a manual override to bring the system back to on-grid operation.

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Note
The Powershare Gateway Manual Override Switch is only used when the system does not include a Backup Switch. For systems that include Backup Switch, see Performing a Backup Switch Manual Override.
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CAUTION
Use the Manual Override only during service events. The system may override a user prompted manual override action for safety reasons. If the manual override is not successful, contact Tesla Service before taking any additional steps.
Override switch in the on-grid position (left image), and the off-grid position (right image):
  1. Turn off all home load breakers.
  2. Turn the power supply breaker to the Powershare Gateway OFF.
  3. Remove the Gateway deadfront cover.
  4. While wearing electrical safety PPE, use a multimeter to verify that there are no faults in the backup or grid side of Gateway.
  5. Push the Manual Override switch in ONCE to perform a manual override. Tesla installers, certified electricians, and utility personnel are authorized to perform this task.
    • If the Manual Override switch remains closed in the “Grid” position and power is restored, the process is complete and the system is functional.
    • If the Manual Override switch trips open again to the “Off Grid” position and power is not restored, reset the Powershare Gateway (see Reset the Gateway), unplug the communication cable, and contact the Installation Hotline.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Risk of electric shock due to proximity to busbar. Turn the power supply breaker to the Powershare Gateway OFF before using the Manual Override switch, and wear all required electrical safety personal protective equipment when working inside the enclosure.