Powershare System Design & Installation Support

      Powershare System Design Support

      For questions on designing Powershare systems, please contact PowershareDesignReview@tesla.com.

      Powershare System Installation Support

      For questions on installing Powershare systems, please contact Tesla Channel Support:
      • Phone: 650-963-5655
      • Email: CertifiedInstaller@tesla.com
      Parent topic: Powershare System Overview
      • Powershare Home Backup Installation Manual
      • General Warnings and Information
      • Powershare System Overview
        • System Operation
        • Powershare System Design & Installation Support
      • Specifications
        • Powershare Home Backup Electrical Specifications
        • Powershare Gateway Specifications
        • Backup Switch Specifications
          • Backup Switch Physical Requirements
        • Universal Wall Connector Specifications
      • Powershare System Design Guidance
        • Supported System Configurations
        • Installation Overview: Powershare Gateway with Universal Wall Connector
          • Powershare Gateway Installation Requirements
          • Powershare Gateway Components
          • Wall Connector Components
        • Installation Overview: Powerwall System with Wall Connector
        • Universal Wall Connector Breaker Selection and Location
        • Backup Loads Supported by Powershare System
        • System Metering
      • Preparing for Installation
        • In the Powershare Gateway Box
          • In the Powershare Gateway Accessory Bag
        • In the Universal Wall Connector Box
        • In the Backup Switch Box
          • In the Backup Switch Accessory Bag
        • Required Tools
        • Required Supplies
        • Powershare Gateway Service Parts, Orderable Parts, and Accessories
        • Backup Switch Service Parts, Orderable Parts, and Accessory Kits
      • Step 1: Install Powershare Gateway
        • Plan the Installation Site
          • Determine Gateway Placement
          • Clearance Requirements
          • Plan the Electrical Service Connection to Gateway
          • Maximum Wire Length
        • Mount Powershare Gateway
        • Remove the Main Neutral-Ground Bonding Screw from Powershare Gateway if Not Installed as Service Equipment
        • Install Main Breaker in Powershare Gateway
        • Make AC Power Connections to Supply and Load / Generation Panels
          • Make Powershare Gateway Supply Connections
          • Connect Load / Generation Panels to Powershare Gateway
        • Install Load / Generation Breakers on Internal Panelboard
      • Step 2: Install Backup Switch
        • Determine Where to Install Backup Switch
        • Install Backup Switch Behind the Utility Meter
          • Remove the Meter
          • Inspect the Meter and Meter Socket
          • Install the Backup Switch
          • Reinstall the Meter
        • Install Backup Switch in a Standalone Meter Panel
          • Inspect the Meter Panel
          • Install Meter Panel and Backup Switch
        • Wire Communications from Powershare Gateway to Backup Switch
      • Step 3: Install Universal Wall Connector
        • Plan the Installation Site
        • Prepare Wirebox for Conduit Fittings
        • Prepare Mounting Surface
        • Prepare Wirebox and Mount to Wall
        • Route Wiring Through Wirebox
        • Strip and Land Wiring
        • Wire Communications from Powershare Gateway to Wall Connector
      • Step 4: Turn On and Commission the System
        • Commissioning Pre-Checks
        • Close Equipment and Turn System On
        • Perform Commissioning
      • Appendix A: Wiring Reference
        • Powershare Gateway Wiring
          • Acceptable Circuit Breakers
        • Backup Lugs
        • Powershare Gateway Neutral Bar and Ground Bars
        • Powershare Gateway Communication Wiring
        • Wall Connector Torque Specifications
        • Backup Switch Wiring
      • Appendix B: System Wiring Diagrams
        • Whole-Home Backup Wiring Diagrams
        • Partial-Home Backup Diagrams
      • Appendix C: Installation Troubleshooting
        • Wall Connector LEDs
          • Light Codes
          • Fault Codes
        • Powershare Gateway LEDs
        • Backup Switch LEDs
        • Reset the Islanding Controller in Powershare Gateway
        • Powershare Gateway Manual Override Switch
        • Performing a Backup Switch Manual Override
          • Backup Switch Manual Override Switch Positions
      • Appendix D: Leave Backup Switch for the Utility to Install
        • Complete Installation
        • Request that Utility Install Backup Switch
          • Request Backup Switch Installation by Hawaiian Electric Company (HECO)
          • Request Backup Switch Installation by Pacific Gas and Electric Company (PG&E)
          • Request Backup Switch Installation by Southern California Edison (SCE)
          • Request Backup Switch Installation by San Diego Gas and Electric (SDG&E)
          • Request Backup Switch Installation by Sacramento Municipal Utility District (SMUD)
      • Appendix E: Document Revision History
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